Terms & Conditions
1. Introduction
Welcome to our platform. By accessing or using this website, submitting events, or booking tickets, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use the platform.
2. Platform Role
Our platform acts solely as an event advertisement, ticketing, and event management facilitator.
We do not organize, host, or conduct events. All events—online or offline—are fully managed and executed by the respective event organizers.
3. Event Hosting & Submissions
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Event organizers must submit accurate, complete, and truthful information during event submission.
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All events are subject to review and approval by our team before being listed.
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We reserve the right to reject, edit, suspend, or remove any event that violates platform policies, legal requirements, or quality standards.
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Organizers are responsible for complying with all local laws, venue rules, safety regulations, and permissions required to conduct their event.
4. Ticketing, Payments & Service Fee
Paid Events
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For paid events, a flat service fee of 2.5% is charged on each ticket sold through the platform.
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This fee covers platform usage, ticketing infrastructure, payment handling, and operational support.
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The service fee is non-refundable unless otherwise stated.
Free Events
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Free events can be listed without any service charges.
5. Refunds, Cancellations & Payouts
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If the platform handles ticket payments, refunds (if applicable) are processed by us only after ticket sales are closed or after the event, based on the event’s stated refund policy.
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Refund eligibility and conditions are defined by the event organizer and displayed on the event page.
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The platform is not responsible for refunds outside the defined policy.
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Payout timelines and settlement details will be communicated directly to event organizers.
6. Online & Offline Events
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The platform supports both online and offline events.
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Event execution, attendee experience, content delivery, and venue arrangements are entirely the responsibility of the event organizer.
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The platform is not liable for technical issues, venue-related issues, or event execution failures.
7. Seating & Entry (If Applicable)
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Seating arrangements, seat selection, tiers, and entry rules are defined by the event organizer.
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Once tickets or seats are booked, changes may not be allowed unless approved by the organizer.
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Late entry may impact seat availability or access.
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The platform is not responsible for seating disputes at the venue.
8. Age Restrictions
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Some events may be restricted to participants aged 18 years or above.
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Attendees are responsible for checking age requirements mentioned in the event description.
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Valid government-issued ID may be required at the venue.
9. User Responsibilities
Users and organizers agree:
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Not to provide false or misleading information
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Not to misuse the platform or attempt unauthorized access
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To respect event rules, venue policies, and applicable laws
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To behave responsibly and respectfully during events
10. Limitation of Liability
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The platform is not responsible for the quality, safety, legality, or outcome of any event.
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We are not liable for injuries, losses, damages, disputes, or dissatisfaction arising from event participation.
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All interactions and disputes between attendees and organizers must be resolved directly between them.
11. Content & Intellectual Property
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All platform branding, design, and website content belong to the platform unless stated otherwise.
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Event organizers retain ownership of their event content but grant the platform permission to display, promote, and market the event.
12. Changes to the Platform
We reserve the right to modify, update, or discontinue any part of the platform, including features, pricing, or policies, at any time without prior notice.
13. Account Suspension & Termination
We may suspend or terminate access to the platform for any user or organizer found violating these Terms & Conditions or engaging in harmful, fraudulent, or unlawful activity.
14. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws applicable in India.
15. Contact
For any questions or concerns regarding these Terms & Conditions, please contact us through the communication details provided on the website.
Privacy Policy
1. Introduction
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, submit event details, or book tickets through our platform.
By using this website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
a. Personal Information
We may collect the following details:
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Name
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Email address
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Phone number
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City/location
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Event-related details (for hosts)
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Booking and ticket information (for attendees)
b. Automatically Collected Information
When you visit our website, we may collect:
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Device information
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Browser type
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IP address
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Pages visited and interaction data
This information is collected to improve website performance and user experience.
3. How We Use Your Information
We use the collected information to:
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Process event submissions and ticket bookings
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Communicate with event organizers and attendees
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Provide customer support
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Manage payments and refunds (if applicable)
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Improve platform features and services
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Send event-related updates and notifications
We do not sell or rent your personal information to third parties.
4. Payments & Financial Information
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Payment processing is handled through secure third-party payment gateways.
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We do not store sensitive payment details such as card numbers or CVV information.
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A flat 2.5% service fee applies to paid ticket transactions, as mentioned on the platform.
5. Information Sharing
We may share information only in the following cases:
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With event organizers, strictly for event-related coordination
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With payment service providers for transaction processing
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When required by law or legal authorities
All third-party services are expected to follow appropriate data protection standards.
6. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
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Improve website functionality
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Understand user behavior
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Enhance browsing experience
You can manage or disable cookies through your browser settings.
7. Data Storage & Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
However, no online system is completely secure, and we cannot guarantee absolute security.
8. Online & Offline Events
Our platform supports both online and offline events.
We act only as a facilitator for advertising, ticketing, and event management. Event execution and data handling during the event are the responsibility of the event organizer.
9. Age Restrictions
Some events may be restricted to users aged 18 years or above.
We do not knowingly collect personal information from individuals under the applicable age limit for such events.
10. Data Retention
We retain personal information only for as long as necessary to:
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Fulfill the purpose for which it was collected
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Meet legal, accounting, or reporting requirements
11. Your Rights
You may:
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Request access to your personal data
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Request correction or deletion of your data
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Withdraw consent for communications
You can contact us using the details provided on the website to exercise these rights.
12. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us through the communication details provided on the website.
Refund Policy
1. Overview
This Refund Policy explains how ticket refunds are handled on our platform. By booking tickets or hosting events through our website, you agree to the terms outlined below.
Our platform acts as a facilitator for event advertising, ticketing, and management. Event execution and policies are defined by the respective event organizers.
2. Refund Eligibility
Refund eligibility depends on the refund policy defined by the event organizer and clearly mentioned on the event page at the time of booking.
Refunds may be allowed in cases such as:
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Event cancellation
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Event rescheduling (subject to organizer policy)
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Other conditions explicitly mentioned on the event page
If an event is marked as non-refundable, no refund will be issued.
3. Refund Processing
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If the platform handles ticket payments, refunds are processed by us only after ticket sales are closed or after the event, as applicable.
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Refund requests made after the allowed refund window will not be accepted.
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Refunds are processed to the original payment method used during booking.
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Processing timelines may vary depending on the payment provider.
4. Service Fee
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A flat 2.5% service fee is charged on paid tickets.
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This service fee is non-refundable, even if a ticket refund is approved, unless explicitly stated otherwise.
5. Event Cancellations
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If an event is cancelled by the organizer, refund eligibility will be determined based on the organizer’s stated policy.
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The platform is not responsible for cancellations initiated by organizers but will assist in processing eligible refunds when payments are handled by us.
6. No-Show Policy
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Refunds will not be issued for attendees who do not attend the event (“no-shows”), unless the event organizer’s policy states otherwise.
7. Free Events
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Tickets booked for free events are not eligible for refunds, as no payment is collected.
8. Online & Offline Events
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This refund policy applies to both online and offline events listed on the platform.
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Issues related to event content, delivery, or venue experience should be addressed directly with the event organizer.
9. Disputes
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In case of disputes related to refunds, attendees are encouraged to contact the event organizer first.
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The platform may assist in communication but does not guarantee resolution beyond the stated policy.
10. Policy Changes
We reserve the right to modify or update this Refund Policy at any time. Changes will take effect immediately upon being published on the website.
11. Contact
For refund-related questions or support, please contact us through the communication details provided on the website.
Contact Us
We’re Here to Help
Have a question about hosting an event, booking tickets, or using our platform?
We’d love to hear from you. Reach out to us and our team will get back to you as soon as possible.
General Inquiries
For questions related to events, ticketing, partnerships, or platform features, please contact us using the details below.
Email: Mobster@contact.com
🎉 Event Hosting Support
Interested in hosting an event on our platform or need help with your event submission?
Fill out our event request form, and our team will personally connect with you to guide you through the next steps.
🎟️ Ticketing & Booking Help
If you’re facing issues with ticket booking, payments, or refunds, feel free to reach out with your booking details so we can assist you better.
🕒 Availability
We’re available online and respond during standard business hours.
Contact us anytime, and we’ll get back to you shortly.
📍 Our Role
We operate as an event advertising, ticketing, and management platform.
Event execution, venue arrangements, and on-ground coordination are handled by the respective event organizers.
💬 Stay Connected
Have feedback or suggestions?
We’re always open to improving and would love to hear your thoughts.